1. In order to process and ship your order with 2^nd Day or overnight shipping on the same business day, submit your order by the time noted above

M•A•C PRO MEMBERS

 

ORDER TOTAL	STANDARD 4-10 BUSINESS DAYS	2ND DAY	OVERNIGHT
$0.00 - $35.00	FREE	$15.00	$25.00

       

 

 

^*See below for additional details on Alaska, Hawaii, U.S. Territories, P.O. Boxes and APO/FPO/DPO Addresses and International Locations^*

Shipping to select rural or remote destinations may result in extended shipping times.

Please note, Express Service may not be available for some remote destinations.

Holidays

Orders are processed & shipped Monday - Friday, excluding federal holidays in the United States. If your order is placed after the shipping cut-off time, it’ll be processed the following business day. Our distribution centers are closed on the following U.S. holidays and orders won’t be processed on these days:

• New Year’s Day
• Martin Luther King Jr. Day
• President's Day
• Memorial Day
• Juneteenth
• 4^th of July
• Labor Day
• Columbus Day
• Veteran's Day
• Thanksgiving
• Christmas

 

Shipping Information

• A signature may be required upon delivery for Overnight and 2^nd Day shipments. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day. Please select the option that best suits your delivery needs during “Checkout”.


• If your order only contains M·A·C Cosmetics Gift Cards, you will not be charged for Standard Shipping.
  Expedited shipping charges for orders containing only M·A·C Cosmetics Gift Cards are $10.00 for 2^nd Day Shipping or $15.00 for Overnight Shipping. Sending a M·A·C Cosmetics Online eGift card via email is free of charge.


• PLEASE NOTE: all purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

Shipping Address Disclaimer

• At this time, M·A·C Cosmetics is unable to ship to more than one address within a single order. Please place a separate order for each designated shipping address and make sure to verify that the address details are accurate to avoid any errors or delays in shipping.

Electronic Delivery

• M·A·C Cosmetics Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.

Rules & Restrictions

• Some items sold by M·A·C Cosmetics Online require special handling as specified by federal, state, and/or local regulations governing the transport of these items. In addition, the shipment of some products to certain locations may not be possible.

Forwarding

• M·A·C Cosmetics Online is not responsible for any damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. M·A·C Cosmetics Online is not responsible for providing a replacement or refund for any goods delivered to a forwarding company. If you choose to ship product(s) to a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. Damage must be reported prior to the forwarding company accepting the package. Once a package is received by a forwarding company, it is the responsibility of the forwarding company.

What if my package is missing?

If the tracking information for your package is confirmed delivered, and you are unable to locate the delivered package please:

1. Check with neighbors and family members
2. Look around the delivery location
3. Check for notice of attempted delivery
4. Contact the carrier directly who can assist further

Note: M·A·C Cosmetics Online monitors claims of lost, missing, wrong and damaged items for abuse. Lost, missing, wrong and damaged items must be reported immediately upon receipt of the shipment, and any damaged, wrong, missing items must be retained (including the shipper). M·A·C Cosmetics Online reserves the right to limit or deny the reshipment or credit of an order/item in all instances.

Alaska, Hawaii, Other U.S. Territories

• Most items may be shipped to Alaska, Hawaii, and the U.S. Territories, but some restrictions apply as explained in Shipping Restrictions. M·A·C Cosmetics currently ships to the following U.S. Territories:

  • America Samoa
  • Guam
  • Northern Mariana Islands
  • Puerto Rico
  • U.S. Virgin Islands


• Some locations in Alaska and Hawaii may take up to 14 business days. Orders shipped to U.S. Territories are delivered within 14-21 business days of the order’s ship date. Overnight and 2^nd Day Priority shipping methods are not available for certain locations in Alaska, Hawaii, and the U.S. Territories.


• ^*We regret we are unable to ship to Palau.

P.O. Boxes and APO/FPO/DPO Addresses

• Most items may be shipped to P.O. Boxes and Military APO/FPO/DPO addresses, but some restrictions apply as explained in Shipping Restrictions. M·A·C Cosmetics currently ships to the following APO/FPO/DPO locations:

  • AA – Armed Forces America
  • AE – Armed Forces Europe
  • AP – Armed Forces Pacific


• Orders shipped to P.O. Boxes are delivered within 6-14 business days with Standard Shipping.
  APO/FPO/DPO addresses are delivered within 14-21 business days of the order’s ship date. Orders shipped to P.O. Boxes and APO/FPO/DPO addresses cannot be shipped by Overnight or 2^nd Day Shipping methods.

International Locations

• We’re sorry. We are currently unable to accept orders billed or shipped to destinations outside of the United States. We apologize for any inconvenience. To find M·A·C Cosmetics products near you, please visit our International Store Locator. Additionally, some M·A·C Cosmetics counters will internationally process phone orders.


• To place an order internationally please visit:
  • https://www.maccosmetics.ca for delivery in CA
  • https://www.maccosmetics.co.uk for delivery in the UK
  • https://www.maccosmetics.com/choose-location for delivery in all other countries